Welcoming your products to James and James

Goods in – also known as receiving – is the first step in the order fulfilment process. It involves sending your inventory to a fulfilment warehouse, which then stores it, ready to pick and pack your orders.

When you choose James and James as your order fulfilment partner, you’ll gain access to ControlPort – our cloud-based order fulfilment software. This enables you to manage the entire goods in process, from start to finish.

Set up your store and products

We’ll create a ControlPort account for you, which you can log in to anywhere, anytime, from any device.

We’ll show you how to integrate your online store, add new products, and book them in for delivery to one of our international fulfilment centres.

You can then use ControlPort to track goods in. You’ll get notified when your stock arrives with us – and when it’s processed, ready for pick and pack.

Set up your store and products

We’ll create a ControlPort account for you, which you can log in to anywhere, anytime, from any device.

We’ll show you how to integrate your online store, add new products, and book them in for delivery to one of our international fulfilment centres.

You can then use ControlPort to track goods in. You’ll get notified when your stock arrives with us – and when it’s processed, ready for pick and pack.

Let us take care of your stock

On arrival, our goods in team will take care of your stock like it’s their own. (we know how to do a stock take!)

We count all items and check for damage. We photograph, weigh and measure each new product. And we log all items in ControlPort.

These checks mean the accuracy of our stock control and pick and pack are industry leading. They also mean we only charge you for the exact storage space you use.