With James and James, you don’t just get a fulfilment service – you get ControlPort too. Our award-winning order fulfilment software.
With real-time, cloud-based tools, you can:
Manage your orders and inventory from any device, anywhere, any time.
Track and amend orders live. Sync stock levels online and in real life.
Recognised by the Queen’s Award for Enterprise in the field of Innovation.
We built our order fulfilment software in house, from scratch, to bridge the gap between high-tech eCommerce platforms and traditional delivery networks. It combines the features you’d usually find in separate systems into one, helping you run your business more efficiently.
Integrate multiple brands and eCommerce platforms with ControlPort, to manage all orders in one place. We retrieve orders as they come in, for pick, pack and ship in one of our global fulfilment centres.
Our product analysis tools identify best and worst-selling lines, and those that are under, over or well stocked. Ideal for making informed manufacturing and marketing decisions. Plus, gain new insights to meet customer demand, without overspending on stock or storage.
Track the progress of every order through our fulfilment centres, from picking to despatch, in real time. Identify any issues with incorrect addresses or out-of-stock products, and make quick amendments to orders.
Identify and select the most efficient and cost-effective services, to reach customers worldwide. Track which orders are in transit or delivered, and audit the performance of different carriers.
Improve the post-checkout experience with ViewPort – our online portal that’s customisable with your brand. Each customer gets a link to it, to track their order, from picking to delivery.
Wave goodbye to paper slips in the parcel. Instead, customers can initiate returns easily online via ViewPort. This generates a shipping label for them, and notifies you of the return and the reason for it.
We’re confident in the capabilities of our platform, but don’t just take our word for it – here are a few stories from online retailers who use ControlPort day in, day out. Like them, you’ll discover the hidden gems that make fulfilment operations (and life) so much simpler.
We offer a wide range of eCommerce platform integrations, so no matter which online shopping cart you use, it’s quick and simple to set up our order fulfilment service.
Contact us and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.
We’ll then create a tailored proposal, including an online platform demo, full pricing breakdown and tour of one of our locations.