Lager, kontor, box: På vores to lokationer i Gilleleje

Pick and pack services

What is picking and packing in a warehouse?

Pick and pack is a critical step in the order fulfilment process. First, all items in a customer’s order are collected (picked) from their storage locations. Next, the items are put in appropriate packaging (packed), ready for shipping to the customer.

The speed, skill and accuracy of the process has a big impact on your customer experience. When orders arrive late, damaged or containing the wrong items, your customers are less likely to recommend or buy from you again.

Fortunately, James and James’s pick and pack fulfilment service is here to help.

Why choose us as your pick and pack warehouse?

Our technology integrates with your online store, to automatically receive orders. We then pick, pack and ship 98.0% of them on the same day, with 99.9% accuracy. Here’s why we’re among the best pick and pack companies around.

What is picking and packing in a warehouse?

Pick and pack is a critical step in the order fulfilment process. First, all items in a customer’s order are collected (picked) from their storage locations. Next, the items are put in appropriate packaging (packed), ready for shipping to the customer.

The speed, skill and accuracy of the process has a big impact on your customer experience. When orders arrive late, damaged or containing the wrong items, your customers are less likely to recommend or buy from you again.

Fortunately, James and James’s pick and pack fulfilment service is here to help.

Efficient warehousing

Because we specialise in order fulfilment for fast-moving consumer brands, each of our locations is designed as an efficient pick and pack warehouse.

To ensure every order is shipped as quickly as possible, inventory is primarily held in pick storage. Our software then guides pickers around the aisles, automatically calculating the most efficient route.

The system also uses a combination of weight, visual and barcode checks, to help the team pick and pack the right items.

Packaging options to suit everyone

Depending on the size of your products and orders, we offer a range of recycled and recyclable packaging and void fill options as standard. This includes mailing bags, book wraps and boxes.

Each packing slip and shipping label is customised with your brand’s logo and business details. So your customers will never know that a third-party is handling your pick, pack and dispatch.

If you take more than 1,000 orders every month, you’ll also have the option to use fully branded, custom packaging.

Online tracking for your customers

When we receive an order from your online store, we email the customer a unique link to ViewPort – an online portal, customised with your logo, where they can track its progress in real time.

They’ll know exactly when their order has been picked and packed, labelled and dispatched. They can also use ViewPort to follow tracked shipping services and initiate returns.

Convenient and intuitive, ViewPort provides the kind of eCommerce customer experience that keeps shoppers coming back for more.

Learn more about the order fulfilment process

Pick and pack is just part of our order fulfilment service. We also take care of everything – from receiving and storing stock from your manufacturers, to shipping products to your customers, and even handling any returns.

Goods in

Send your inventory to one of our international fulfilment centres

Warehousing

Your stock is stored safely and securely, ready for orders to come in.

Pick and pack

We receive orders from your online store and get them ready to send.

Shipping

We ship orders quickly to your customers via our courier network.

Returns

Returned orders come back to our fulfilment centres for processing.

Want to know more?
Get in touch today

Contact us and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.

We’ll then create a tailored proposal, including an online platform demo, full pricing breakdown and tour of one of our locations.

Contact us