James and James. The two Cambridge grads trying to make ends meet selling honey online. Spotting the failings of the fulfilment industry, they hatched a plan to address them (and cause major, intentional disruption).
Said disruption came along in 2010 in the form of James and James Fulfilment – the first, digital-native fulfilment house in the UK.
From that point onwards, our growth accelerated. We established ourselves stateside and earned a reputation for doing things differently, creating change for the better, and delivering real results.
Today, we’re a Fast Track 100 company (modestly) boasting; two Queen’s Award accolades for Enterprise and International Trade, Financial Times 1000 status (two years running), and a workforce of over 200 status-quo challengers.
Our mission is simple:
To challenge the industry, create change for the better and deliver 100 million orders to happy customers.
We achieve it through our culture code.
We challenge the norm, explore new ideas, innovate and never settle for the way it’s always been done. We challenge ourselves with ambitious targets and achieve them through clear communication and open feedback.
We think big and create processes and solutions that scale with us and our clients. We document and systemise tasks, but we never take our processes for granted – we question and evolve them for scale and competitive edge.
We always work to exceed our promises, and go above and beyond to delight our clients and their customers. Above all, we make things happen with a can-do attitude and tireless pursuit of results.
Contact us and we’ll arrange a consultancy call, to discuss your current operations, future ambitions and barriers standing in your way.
We’ll then create a tailored proposal, including an online platform demo, full pricing breakdown and tour of one of our locations.